Vet consultations are the first point of call for any problem with your pet! Please call reception on 01691 670067 for an appointment with one of our dedicated and knowledgeable vets. After a thorough examination and a discussion regarding your concerns, our vet can prescribe treatment, recommend further investigations, and discuss any surgical options that are appropriate. Several of our vets have specific areas of interest, including ophthalmology, cardiology and orthopaedics. Longer appointments for these services are available on request.
The best place for us to examine your pet is at the surgery with all our equipment and staff available to help. However, we appreciate that on occasion this may not be possible. We therefore offer a home visit service. If possible, we request that you give us advanced notice if you require a home visit.
Out of Hours
Our vets and nurses are available for emergency situations 24 hours a day, 7 days a week, 365 days a year! We do not outsource our emergency work, so that you can be sure your pet is cared for by the same team, in the same place, day or night.
Our Tier 3 Hospital status means that a member of staff is on site at all times, and so if your pets require overnight hospitalisation, they will be well cared for by our dedicated veterinary team.
Dogs, cats, and rabbits should all be vaccinated annually. Unfortunately some of the diseases we vaccinate against are still seen regularly, and can be fatal. Prevention by vaccination is far more effective (and cheaper!) than attempting to cure a disease once infected.
We have recently reviewed our vaccinations and updated our policies, so you can be confident that your pet will receive the most up to date and effective vaccinations available.
Dogs are regularly vaccinated for Distemper, Canine Adenovirus, Parvovirus, and four strains of Leptospirosis.
A Kennel Cough and Parainfluenza intranasal vaccination is also available. It is important to be aware that the Kennel Cough vaccine contains a modified live strain of the Bordetella backteria and is given intranasally there is a very small chance of infection spreading to people especially if the person is immune compromised. The pharmaceutical company states that contact with the vaccinated dogs should be avoided by immune compromised individuals for six weeks. In people the signs are sore inflamed throat, a dry prolonged cough similar to whooping cough, difficulties swallowing and breathing, and other signs of respiratory tract infections. If you are concerned about the risk please contact the surgery before your appointment for advice.
Cats are vaccinated against Calicivirus, Feline Herpes Virus, Panleukopenia, Rhinotracheitis, and Feline Leukaemia. Rabbits are vaccinated against Myxomatosis and Viral Haemorrhagic Disease.
Other vaccinations, such as Rabies or Herpes (for breeding bitches) are available on request.
As of April 2016, microchipping your dog is a legal requirement. All dogs must be microchipped and registered with a recognised database by 8 weeks of age.
This is the owner’s responsibility and failure to comply could result in a £500 fine. We also highly recommend that all cats are microchipped too.
A microchip is a small transponder (with a unique code) placed under the skin between the shoulder blades. If ever your pet was lost, the chip would be scanned, and the number would correspond to your details on a database so that you may be contacted.
We offer two types of microchip – our standard chip, and a bio-therm microchip (which can also tell your pet’s temperature, removing the need to take it rectally!).
A pet passport is an official document allowing your pet to travel abroad under the PETS Travel Scheme.
Entry requirements vary from country to country, but listed countries (including EU countries) require a passport and a rabies vaccination at least 21 days prior to travel.
For further information on requirements for other countries, please visit the PETS Travel Scheme website: https://www.gov.uk/take-pet-abroad/overview
Our new surgical area was completed in December 2014 and allows us to offer a range of surgical procedures in modern, up to date facilities.
Our vets have a wealth of surgical experience, with Chris and Lucy Jones each having achieved a certificate in Small Animal Surgery, and Linda regularly performing a variety of specialised orthopaedic surgeries.
All anaesthetics are closely monitored by one of our dedicated nursing team with our new anaesthetic monitoring equipment, maximising safety for your pet.
In House Laboratory
We have a well-equipped in house laboratory that allows us to deliver a wide range of rapid diagnostic services, including comprehensive blood analysis, urine examination, and microscopy.
For more complicated diagnostic tests, we are supported by several specialist veterinary laboratories.
We have a range of modern diagnostic imaging equipment available to assist with our diagnosis and treatment of your pet, including an ultrasound scanner, endoscope, bronchoscope and a brand new x-ray machine.
Linda holds the RCVS Certificate in Radiography, and several vets have undertaken further training in ultrasonography and endoscopy.
"Pets that hate Vets"
We are a bit like marmite to some of our lovely clients and some pets are nervous to come see us. This is the perfect clinic for those pets that get stressed coming to visit.
This clinic is different from the rest as it involves more of the staff and less of the procedures…
Your pet will come in for fusses and treats to make the experience of coming to the vets a more pleasant one and once they are comfortable with us we will start getting them used to the things a vet may do to them at a pace they are happy with. This can include playing with their paws and ears so that when a vet examines them it is not such a shock.